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Speech Recognition Systems
Market Opportunities and Major Player Assessment

This report provides an overview of the speech recognition market, including technologies and applications for use. Speech recognition has experienced significant technological improvements in the past several years. Accuracy rates now reach the 95%-98% level for automatic speech recognition. Call centers, one of the primary applications for speech technology, are finding the ROIs for speech a strong factor in justifying the move to speech enable their operations. Telcos and carriers are looking to generate additional revenues through voice services delivered to subscribers. The embedded segment for mobile devices shows real promise as users become frustrated with tiny keyboards and small screens. Market forecasts are provided for the different technologies and key worldwide markets.





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  Release Date : March 3, 2003


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Scope of Study
Sources and Methodology
Notes
Section 1
Strategic Overview 
1.1 Speech Recognition State of the Market
1.2 Industry Drivers
1.2.1 Mobile Devices
1.2.2 Increased Activity of Players
1.2.2.1 Device Vendors
1.2.2.2 Speech Recognition Vendors
1.2.2.3 Telecommunications Carriers
1.2.3 Voice Commerce
1.3 Advances in Technology
1.3.1 Voice Authentication
1.3.1.1 Biometrics
1.3.2 Multimodal Systems
1.4 End-Use Markets
1.4.1 Return on Investment
1.5 Regulations Impacting Growth
1.6 Growth in Wireless Handsets
1.7 Speech Technology - Going to The Dogs?
1.8 Speech Technology Forecasts
Section 2
Technology Overview 
2.1 Speech Recognition Background
2.1.1 Interactive Voice Response Platforms
2.1.2 Open Platforms
2.2 Speech Recognition Types
2.2.1 Speaker Dependent Technology
2.2.2 Speaker Independent Technology
2.3 Speech Recognition Engines
2.4 Speech and Language Technologies
2.4.1 Automated Speech Recognition
2.4.1.1 Directed Dialog
2.4.1.2 Natural Language Understanding
2.4.1.3 Personalization
2.4.1.4 Automated Speech Recognition Market Forecast
2.4.2 Text-to-Speech
2.4.2.1 Text-to-Speech Market Forecast
2.4.3 Voice Authentication
2.4.3.1 Voice Authentication Market Forecast
2.5 Speech Applications and Tools
2.5.1 Speech Applications and Tools Market Forecast
2.6 Speech Recognition Services and Platforms
2.6.1 Speech Recognition Services and Platforms Market Forecast
2.7 Technology Standards
2.7.1 VoiceXML
2.7.2 SALT
2.7.3 W3C Activities
Section 3
Market Overview 
3.1 Market Drivers
3.1.1 Speech Technology Improvements
3.1.2 More Powerful and Less Expensive CPUs
3.1.3 ROI Accounting
3.1.4 Growth of Wireless and Mobile Devices
3.1.5 End-User Market Issues
3.1.5.1 Ease of Use
3.1.5.2 Building a Voice Brand
3.2 Challenges
3.2.1 Speech Recognition Ability and Accuracy
3.2.1.1 Noise Cancellation
3.2.1.2 Microphones
3.2.1.2.1 Close Talking Microphones
3.2.1.2.2 Far Talking Microphones
3.2.2 Vocabulary Size
3.2.3 Standards
3.3 Market Participants
3.3.1 Speech Technology Vendors
3.3.2 Application Developers and Service Providers
3.4 Carriers andTelcos
3.5 Regulatory Issues
3.5.1 Section 508 of the Rehabilitation Act Amendments
3.5.2 Hands-Free Phone Legislation
3.6 Voice Portals
3.6.1 How Do Voice Portals Work?
3.6.2 Voice Portal Advantages and Strengths
3.6.3 Voice Portal Problems and Threats
3.6.4 Voice Portal Potential Revenue Streams
3.6.5 Value Proposition
3.6.5.1 Value Proposition to the Carriers
3.6.5.2 Value Proposition to the Enterprise
3.6.6 Build Versus Outsource
3.6.7 Voice Portal Market Forecast
3.6.7.1 Voice Portal Users: Fixed Versus Mobile
3.6.7.2 Voice Portal Users: Consumer Versus Enterprise
3.7 Wireless Market
3.7.1 Wireless Subscribers Market Forecast
3.8 Internet Use
3.8.1 Internet Use Market Forecast
Section 4
Industries 
4.1 Financial Services
4.1.1 Applications in Financial Services
4.1.2 Financial Services Market Forecast
4.2 Telecommunications
4.2.1 Applications in Telecommunications
4.2.2 Telecommunications Market Forecast
4.3 Medical and Healthcare
4.3.1 Applications in Medical and Healthcare
4.3.2 Medical and Health Market Forecast
4.4 Travel
4.4.1 Applications in Travel
4.4.2 Travel Market Forecast
4.5 Manufacturing and Retail
4.5.1 Applications in Manufacturing and Retail
4.5.2 Manufacturing and Retail Market Forecast
4.6 Consumer Electronics and Toys
4.6.1 Applications in Consumer Electronics and Toys
4.6.2 Consumer Electronics and Toys Market Forecast
4.7 Utilities
4.7.1 Applications in Utilities
4.7.2 Utilities Market Forecast
4.8 Government
4.8.1 Applications in Government
4.8.2 Government Market Forecast
Section 5
Market Segmentation by Application 
5.1 Call Centers
5.1.1 Call Center Description
5.1.2 Call Center Vendor Profile
5.2 Enhanced Services
5.2.1 Enhanced Services Description
5.2.2 Enhanced Services Vendor Profile
5.3 Enterprise
5.3.1 Enterprise Description
5.3.2 Enterprise Vendor Profile
5.4 Auto Attendant
5.4.1 Auto Attendant Description
5.4.2 Auto Attendant Vendor Profile
5.5 Command and Control Description
5.5.1 Command and Control
5.5.2 Command and Control Vendor Profile
Section 6
Platforms 
6.1 Server/Network-Based Solutions
6.2 Embedded Solutions
6.2.1 Devices
6.2.2 Multimodal Systems
6.3 Distributed Speech Solutions
Section 7
Player Profiles 
7.1 Overview
7.2 Acoustic Magic
7.2.1 Acoustic Magic Overview
7.2.2 Acoustic Magic Products and Technology
7.3 Ascent Computing Group
7.3.1 Ascent Computing Overview
7.3.2 Ascent Computing Products and Technology
7.4 Audiopoint
7.4.1 Audiopoint Overview
7.4.2 Audiopoint Products and Technology
7.5 BaBel Technologies
7.5.1 BaBel Overview
7.5.2 BaBel Products and Technology
7.6 Cingular Wireless
7.6.1 Cingular Overview
7.7 Eckoh Technologies
7.7.1 Eckoh Overview
7.7.2 Eckoh Products and Technology
7.8 HeyAnita
7.8.1 HeyAnita Overview
7.8.2 HeyAnita Products and Technology
7.9 IBM
7.9.1 IBM Overview
7.9.2 IBM Products and Technology
7.10 Internet Speech
7.10.1 Internet Speech Overview
7.10.2 Internet Speech Products and Technology
7.11 Intervoice
7.11.1 Intervoice Overview
7.11.2 Intervoice Products and Technology
7.12 LocusDialog
7.12.1 LocusDialog Overview
7.12.2 LocusDialog Products and Technology
7.13 Microsoft
7.13.1 Microsoft Overview
7.13.2 Microsoft Products and Technology
7.14 NetbyTel
7.14.1 NetbyTel Overview
7.14.2 NetbyTel Products and Technology
7.15 Nuance Communications
7.15.1 Nuance Overview
7.15.2 Nuance Products and Technology
7.16 Rhetorical
7.16.1 Rhetorical Overview
7.16.2 Rhetorical Products and Technology
7.17 SandCherry Inc
7.17.1 SandCherry Overview
7.17.2 SandCherry Products and Technology
7.18 ScanSoft
7.18.1 ScanSoft Overview
7.18.2 ScanSoft Products and Technology
7.19 Sensory Inc
7.19.1 Sensory Overview
7.19.2 Sensory Products and Technology
7.20 SpeechWorks
7.20.1 SpeechWorks Overview
7.20.2 SpeechWorks Products and Technology
7.21 Tellme Networks
7.21.1 Tellme Overview
7.21.2 Tellme Products and Technology
7.22 Unisys
7.22.1 Unisys Overview
7.22.2 Unisys Products and Technology
7.23 Verizon Wireless
7.23.1 Verizon Overview
7.24 Voice Signal Technologies
7.24.1 Voice Signal Overview
7.24.2 Voice Signal Products and Technology
Appendix A
Company Directory
Appendix B
Company Directory
Charts, Figures, and Tables 
  • Speech Technology Revenue, World Market: 2001 to 2008
  • Speech Technology Revenue, World Market: 2001 to 2008
  • Speech Technology Revenue, North America: 2001 to 2008
  • Speech Technology Revenue, Europe: 2001 to 2008
  • Speech Technology Revenue, Asia-Pacific: 2001 to 2008
  • Speech Technology Revenue, RoW: 2001 to 2008
  • Speech Technology Revenue, Share by Region, World Markets: 2001 to 2008
  • Speech Recognition Process
  • Automated Speech Recognition Software Revenue, World Market: 2001 to 2008
  • Text-to-Speech Software Revenue, World Market: 2001 to 2008
  • Voice Authentication Software Revenue, World Market: 2001 to 2008
  • Speech Recognition Applications and Tools Revenue, World Market: 2001 to 2008
  • Speech Recognition Services and Platforms Revenue, World Market: 2001 to 2008
  • Automated Speech Recognition Software Revenue, World Market: 2001 to 2008
  • Automated Speech Recognition Software Revenue, North America: 2001 to 2008
  • Automated Speech Recognition Software Revenue, Europe: 2001 to 2008
  • Automated Speech Recognition Software Revenue, Asia-Pacific: 2001 to 2008
  • Automated Speech Recognition Software Revenue, RoW: 2001 to 2008
  • Text-to-Speech Software Revenue, World Market: 2001 to 2008
  • Text-to-Speech Software Revenue, North America: 2001 to 2008
  • Text-to-Speech Software Revenue, Europe: 2001 to 2008
  • Text-to-Speech Software Revenue, Asia-Pacific: 2001 to 2008
  • Text-to-Speech Software Revenue, RoW: 2001 to 2008
  • Voice Authentication Software Revenue, World Market: 2001 to 2008
  • Voice Authentication Software Revenue, North America: 2001 to 2008
  • Voice Authentication Software Revenue, Europe: 2001 to 2008
  • Voice Authentication Software Revenue, Asia-Pacific: 2001 to 2008
  • Voice Authentication Software Revenue, RoW: 2001 to 2008
  • Speech Recognition Applications and Tools Revenue, World Market: 2001 to 2008
  • Speech Recognition Applications and Tools Revenue, North America: 2001 to 2008
  • Speech Recognition Applications and Tools Revenue, Europe: 2001 to 2008
  • Speech Recognition Applications and Tools Revenue, Asia-Pacific: 2001 to 2008
  • Speech Recognition Applications and Tools Revenue, RoW: 2001 to 2008
  • Speech Recognition Services and Platforms Revenue, World Market: 2001 to 2008
  • Speech Recognition Services and Platforms Revenue, North America: 2001 to 2008
  • Speech Recognition Services and Platforms Revenue, Europe: 2001 to 2008
  • Speech Recognition Services and Platforms Revenue, Asia-Pacific: 2001 to 2008
  • Speech Recognition Services and Platforms Revenue, RoW: 2001 to 2008
  • Voice Portal Users, World Market: 2001 to 2008
  • Wireless Subscribers, World Market: 2001 to 2008
  • Internet Users, World Market: 2001 to 2008
  • Voice Portal Users by Region, World Markets, Moderate Forecast: 2001 to 2008
  • Voice Portal Users by Region, World Markets, Aggressive Forecast: 2001 to 2008
  • Fixed and Mobile Voice Portal Users, World Market, Moderate Forecast: 2001 to 2008
  • Fixed and Mobile Voice Portal Users, North America, Moderate Forecast: 2001 to 2008
  • Fixed and Mobile Voice Portal Users, Europe, Moderate Forecast: 2001 to 2008
  • Fixed and Mobile Voice Portal Users, Asia-Pacific, Moderate Forecast: 2001 to 2008
  • Fixed and Mobile Voice Portal Users, RoW, Moderate Forecast: 2001 to 2008
  • Fixed and Mobile Voice Portal Users, World Market, Aggressive Forecast: 2001 to 2008
  • Fixed and Mobile Voice Portal Users Mobile, North America, Aggressive Forecast: 2001 to 2008
  • Fixed and Mobile Voice Portal Users, Europe, Aggressive Forecast: 2001 to 2008
  • Fixed and Mobile Voice Portal Users, Asia-Pacific, Aggressive Forecast: 2001 to 2008
  • Fixed and Mobile Voice Portal Users, RoW, Aggressive Forecast: 2001 to 2008
  • Consumer and Enterprise Voice Portal Users, World Market, Moderate Forecast: 2001 to 2008
  • Consumer and Enterprise Voice Portal Users, North America, Moderate Forecast: 2001 to 2008
  • Consumer and Enterprise Voice Portal Users, Europe, Moderate Forecast: 2001 to 2008
  • Consumer and Enterprise Voice Portal Users, Asia-Pacific, Moderate Forecast: 2001 to 2008
  • Consumer and Enterprise Voice Portal Users, RoW, Moderate Forecast: 2001 to 2008
  • Consumer and Enterprise Voice Portal Users, World Market, Aggressive Forecast: 2001 to 2008
  • Consumer and Enterprise Voice Portal Users, North America, Aggressive Forecast: 2001 to 2008
  • Consumer and Enterprise Voice Portal Users, Europe, Aggressive Forecast: 2001 to 2008
  • Consumer and Enterprise Voice Portal Users, Asia-Pacific, Aggressive Forecast: 2001 to 2008
  • Consumer and Enterprise Voice Portal Users, RoW, Aggressive Forecast: 2001 to 2008
  • Wireless Subscribers by Region, World Markets, Moderate Forecast: 2001 to 2008
  • Wireless Subscribers by Region, World Markets, Aggressive Forecast: 2001 to 2008
  • Internet Users by Region, World Markets, Moderate Forecast: 2001 to 2008
  • Internet Users by Region, World Markets, Aggressive Forecast: 2001 to 2008
  • Financial Services Speech Technology Revenue, World Market: 2001 to 2008
  • Telecommunications Speech Technology Revenue, World Market: 2001 to 2008
  • Medical and Healthcare Speech Technology Revenue, World Market: 2001 to 2008
  • Travel Speech Technology Revenue, World Market: 2001 to 2008
  • Manufacturing and Retail Speech Technology Revenue, World Market: 2001 to 2008
  • Consumer Electronics and Toys Speech Technology Revenue, World Market: 2001 to 2008
  • Utilities Speech Technology Revenue, World Market: 2001 to 2008
  • Government Speech Technology Revenue, World Market: 2001 to 2008
  • Speech Technology Revenue Share by Industry, World Market: 2003
  • Financial Services Speech Technology Revenue by Region, World Markets, Moderate Forecast: 2001 to 2008
  • Financial Services Speech Technology Revenue by Region, World Markets, Aggressive Forecast: 2001 to 2008
  • Telecommunications Speech Technology Revenue by Region, World Markets, Moderate Forecast: 2001 to 2008
  • Telecommunications Speech Technology Revenue by Region, World Markets, Aggressive Forecast: 2001 to 2008
  • Medical and Healthcare Speech Technology Revenue by Region, World Markets, Moderate Forecast: 2001 to 200
  • Medical and Healthcare Speech Technology Revenue by Region, World Market, Aggressive Forecast: 2001 to 20
  • Travel Speech Technology Revenue by Region, World Markets, Moderate Forecast: 2001 to 2008
  • Travel Speech Technology Revenue by Region, World Markets, Aggressive Forecast: 2001 to 2008
  • Manufacturing and Retail Speech Technology Revenue by Region, World Markets, Moderate Forecast: 2001 to 2
  • Manufacturing and Retail Speech Technology Revenue by Region, World Markets, Aggressive Forecast: 2001 to
  • Consumer Electronics and Toys Speech Technology Revenue by Region, World Markets, Moderate Forecast: 2001 to 2008
  • Consumer Electronics and Toys Speech Technology Revenue by Region, World Markets, Aggressive Forecast: 2001 to 2008
  • Utilities Speech Technology Revenue by Region, World Markets, Moderate Forecast: 2001 to 2008
  • Utilities Speech Technology Revenue by Region, World Markets, Aggressive Forecast: 2001 to 2008
  • Government Speech Technology Revenue by Region, World Markets, Moderate Forecast: 2001 to 2008
  • Government Speech Technology Revenue by Region, World Markets, Aggressive Forecast: 2001 to 2008
  • Product and Service Offerings of Select Companies

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